SAM adds another level of security to Dometic ProSafes, providing encrypted web-based remote emergency-opening capabilities, anti-tampering protection and audit reports for managers.
Austin, Texas – June 15, 2015 – Dometic Group, the leading supplier of hospitality comfort products for hotels, resorts and cruise ships, today announced that it will be exhibiting Dometic Safe Management (SAM), a secure web-based technology for management of hotel guest safes, at this week’s HITEC show, the Hospitality Industry Technology Exposition & Conference. Dometic will be at Booth #757 from June 15-18 at the Austin Convention Center in Austin, Texas.
“SAM is an encrypted, web-based software that gives hotel managers unprecedented control and oversight over in-room Dometic ProSafes,” said Nuria Bergada, Product Manager Lodging Systems for Dometic Group. “SAM meets the highest level of risk and safety protocols established by a hotel’s management. It can quickly and securely handle the resolution of issues related to guests’ code management, and also provide audit reports for managers.”
SAM operates remotely, and can be accessed via any Wifi-connected portable device (IOS or Android). Because Dometic ProSafes electronically store data on the last 1,000 operations carried out on them, managers can generate detailed audit reports of all activities related to the unit, with exact date and time for each. It can be easily configured to allow access only to selected staff. Each staff member profile can be configured with different levels of access.
SAM allows a hotel’s management to open any Dometic ProSafe remotely, without using a master overriding code. To open a safe for a guest, authorized staff members use SAM’s Remote Emergency Operating System (REOS) to generate a new alphanumeric code securely – just for the safe in question. The new four-digit code provided by SAM is usable only once, so the guest can start using his own code immediately after.
All ProSafe models come with sensors that register any attempt to tamper with the unit, day or night, while blocking the unit for any further use. In case of a tampering attempt, SAM will provide authorized staff with a code to release the safe back into normal operation.
SAM is a standard feature on Dometic’s Premium ProSafe line, including models able to fit a 15-inch or 17-inch laptop. The mid-ProSafe range features SAM as an option.